DiscoTix

Discotechs Ticketing Refund Policy

  All sales are final, unless the event is cancelled or rescheduled, or the facility is closed due to unforeseen circumstances.
  You will automatically be notified if this occurs if you provide us with a valid e-mail address or phone number.
 

If an event is rescheduled, and you elect to receive a refund, you must return the complete ticket order, with stubs attached to the address below. Please contact us at least 24-hours prior to the newly scheduled event in order for you to be eligible for a refund. If you received physical tickets, we must receive your unused tickets before a refund will be issued. Refunds due to cancellation or unforeseen facility closure will be issued automatically. Refunds for any unforseen reason not mentioned above will be issued at our sole discretion.

Discotechs Ticketing Will-Call Policy

  Tickets must be picked up at the venue's box office or point of entry, unless otherwise noted.
  Unless otherwise noted, you may pick up your tickets starting an hour before the event, or anytime after the event starts as long as the box office is still open.
  To pick up a ticket order, you MUST present the original credit card used to make this purchase. In some cases you may also be requested to show photo ID.
  If you are unable to pick up your order because you do not have the original credit card in your possession at the time and place of pickup, we will not process a refund for this purchase.
  Purchaser acknowledges that the name entered on this order form will be released to the event promoter to facilitate order pickup at the venue.